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Shanna Lee, BA, MHA (in progress)

Intake Admin

consultations, scheduling, insurance, intake, billing, admin support

The first step toward therapy often begins with a simple conversation. My goal is to help clients feel comfortable from the moment you call our office by creating an experience that is organized, compassionate, and welcoming.

I help prospective clients move from the initial contact to the first session. During your consultation I take time to learn about what brings you to therapy, what circumstances you are navigating, and what type of support may be the best fit. I answer questions about our clinicians, services, insurance, scheduling, and what to expect, then help connect you with the appropriate therapist. I also support your ongoing process by coordinating appointment changes, resolving administrative issues that could interrupt care, and guiding transfers or referrals when needed. I strive to make the experience feel both effective and reassuring throughout the process.

I earned my Bachelor’s degree in Business Administration with a minor in Health Services Management from UMGC and I am currently pursuing my Master of Healthcare Administration at UCLA. I am passionate about improving the healthcare system by creating processes that allow clients to feel supported and comfortable from the very beginning.

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In-Network With:

Our Preferred Evidence-Based Treatments

Cognitive Behavioral Therapy (CBT) is an empirically supported treatment that helps change distressing thought patterns that contribute to anxiety and depression. Through CBT, you'll learn to identify and challenge negative thoughts, reframe irrational beliefs, and replace them with healthier, more realistic perspectives. CBT also focuses on breaking patterns of self-doubt and worry by learning how to re-evaluate situations and adopt more constructive thinking. These tools empower you to make lasting changes in how you think and respond.
ERP is a structured therapy that helps reduce distress from obsessive thoughts and compulsive behaviors. It involves gradual, guided exposure to feared situations or thoughts without doing the habits or rituals you usually do to feel better. This process helps decrease anxiety over time and breaks the cycle of obsessions and rituals. You remain fully present and supported throughout, learning new ways to tolerate discomfort and regain control. ERP is especially effective for OCD, skin picking, hair pulling, and related anxiety challenges. Sessions are available in person and via telehealth throughout California.
Dialectical Behavior Therapy (DBT) combines cognitive-behavioral techniques with mindfulness principles to help individuals manage emotions, navigate challenges, and improve relationships. It focuses on four key areas: mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness. By building these skills, DBT empowers individuals to replace destructive patterns with practical, lasting strategies that promote resilience, balance, and a greater sense of control in daily life.
EMDR helps your brain reprocess stuck memories so they no longer feel overwhelming or intense. Unprocessed experiences can trigger or worsen anxiety, shame, distress, and physiological reactions. After EMDR, difficult experiences often feel neutral, distant, or easier to manage. We use techniques like eye movements or handheld tappers to activate both sides of the brain, supporting your brain’s natural ability to heal and make sense of the distressing experiences. Sessions follow a structured 8-phase protocol to help you build resilience and process memories, while fully awake and alert. EMDR is effective for distress related to loss, illness, trauma, childhood wounds, and relationship pain.